Pebcak is slang for “Problem Exists Between Chair And Keyboard.” It is often used in the tech industry to refer to errors or issues that arise due to user error rather than actual software or hardware problems.
In more detail, Pebcak is a humorous way of pointing out that the problem lies with the user, specifically their lack of understanding or knowledge, rather than any fault in the technology itself. It acknowledges that sometimes the most common source of issues in tech support is simply the person using the device or software incorrectly.
Example 1:
Customer: “My computer is broken! I can’t access my email!”
Tech Support: “Have you tried entering the correct password? It might be a Pebcak situation.”
Example 2:
Friend 1: “I accidentally deleted all the files on my phone, and now it won’t turn on!”
Friend 2: “Sounds like a classic case of Pebcak. Did you backup your files before doing anything?”
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